Privacy Policy – Modern Garden Goods

At Modern Garden Goods, we are committed to protecting your privacy and safeguarding any personal information you share with us. This Privacy Policy explains how we collect, use, and protect your data when you visit our website moderngardengoods.com or purchase our statues and sculptures. Please read this policy carefully.

Information We Collect

When you interact with moderngardengoods.com, we may collect the following types of information:

Personal identification information – such as your name, billing address, delivery address, email address, and phone number. This is collected when you place an order, create an account, or contact us through our website.
Payment information – such as credit card details or other payment method data. Please note that we do not store full payment details on our servers. All payment processing is handled by secure third-party payment providers.
Order details – including the statues, sculptures, or other garden art you have purchased, order dates, and transaction history.
Technical data – such as your IP address, browser type, device information, and how you interact with moderngardengoods.com. This is collected via cookies and similar tracking technologies.
Communication data – any correspondence you send to us through our website contact form or by other means.

How We Use Your Information

We use the information we collect for the following purposes:

To process and fulfil your orders for statues and sculptures
To communicate with you about your order, including order confirmations and updates
To provide customer support and respond to your inquiries
To improve our website, products, and services
To personalise your experience on moderngardengoods.com
To prevent fraud and enhance the security of our website
To comply with legal obligations

Legal Basis for Processing

Under UK data protection law, we rely on the following legal bases to process your personal information:

Contractual necessity – to fulfil your order and provide the services you requested
Legitimate interests – to improve our website, prevent fraud, and market similar products
Legal compliance – where we are required to retain or share data by law
Consent – for optional uses such as non-essential cookies or marketing emails

We do not sell, trade, or rent your personal information to third parties. However, we may share your data with trusted third-party service providers who assist us in operating moderngardengoods.com, processing payments, or delivering your order. These providers are contractually obligated to keep your information confidential and use it only for the services they perform for us.

We may also disclose your information if required to do so by law or in response to valid legal requests.

Data Security

We take the security of your personal information seriously. We implement appropriate technical and organisational measures to protect your data against unauthorised access, alteration, disclosure, or destruction. These include secure servers, encryption, and restricted access to personal data within our organisation.

However, please remember that no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

Cookies and Tracking Technologies

moderngardengoods.com uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us remember your preferences, understand how you use our site, and improve functionality. You can control cookie settings through your browser preferences. Please note that disabling certain cookies may affect the performance of our website.

Your Rights

Under UK data protection law, you have the following rights regarding your personal information:

Right to access – You can request a copy of the personal data we hold about you.
Right to rectification – You can ask us to correct inaccurate or incomplete information.
Right to erasure – You can request that we delete your personal data in certain circumstances.
Right to restrict processing – You can ask us to limit how we use your data.
Right to data portability – You can request a copy of your data in a structured, machine-readable format.
Right to object – You can object to processing based on legitimate interests or direct marketing.

To exercise any of these rights, please contact us through the contact form on moderngardengoods.com. We will respond within the timeframes required by law.

Retention of Data

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Order records are typically kept for tax and accounting purposes for the period required by UK law.

Third-Party Links

Our website moderngardengoods.com may contain links to other websites. This Privacy Policy applies only to our site. We are not responsible for the privacy practices of any third-party websites. We encourage you to read the privacy policies of any external sites you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and the “Last updated” date at the top will be revised. We encourage you to review this policy periodically.

Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us through the contact form on our website moderngardengoods.com. We will do our best to assist you.